Operational Technology Specialist

Keeps digital control of critical water systems secure.

OT Specialists manage control systems, automation, and monitoring technologies in water treatment and distribution networks. 

They ensure systems operate reliably, optimise performance, and protect critical infrastructure from cyber and operational risks.
SCADA and Operational Technology (OT) Specialists work with the technology that helps water utilities monitor and control their infrastructure.
 
SCADA stands for Supervisory Control and Data Acquisition. In simple terms, it is a system that collects information from equipment such as pumps, tanks and treatment processes, allowing operators to see what is happening and control equipment remotely.
 
SCADA systems are essential to water utilities, helping protect public health, meet regulatory requirements, and improve operational efficiency.
 
People in this role often have a natural curiosity for how systems talk to each other and how technology can improve safety, efficiency, and resilience.
 
You could help manage the systems that monitor a water treatment plant, track water levels in reservoirs or control pumps across a large network.
 
You'll troubleshoot problems, improve system performance and help keep these systems secure from cyber threats.
 
The role combines technology, engineering and problem-solving, and is becoming increasingly important as the water industry uses more automation and digital technology.
 
 

DAY TO DAY WORK

  • Monitoring SCADA systems that collect information from water and wastewater infrastructure.
  • Helping operators monitor and control pumps, valves, tanks and treatment processes.
  • Troubleshooting problems with control systems, networks and equipment.
  • Configuring screens, alarms and dashboards so operators can easily understand what is happening.
  • Connecting sensors and equipment to monitoring and control systems.
  • Testing and commissioning new SCADA systems and technology.
  • Maintaining and upgrading existing systems as technology changes.
  • Working with cybersecurity teams to protect critical water infrastructure.
  • Analysing system data to identify faults or improve performance.
  • Working with engineers, electricians, operators and IT professionals to solve technical problems.

SKILLS AND INTERESTS 

  • Interested in computers, technology and how things work.
  • Enjoys solving technical problems and investigating faults.
  • Curious about automation, robotics and control systems.
  • Interested in coding, programming or computer networks.
  • Strong logical and analytical thinking skills.
  • Enjoys learning new technology and keeping up with changes.
  • Good communication and teamwork skills.
  • Interested in the intersection of technology and real-world infrastructure.

Qualifications for this role

The following qualifications are required for this role: 

  • A Certificate or Diploma in Information Technology, Electrotechnology, Instrumentation and Control, or Industrial Automation and Control 
    or
  • Bachelor of Information Technology, Computer Science, Electrical Engineering, Mechatronics, Automation.

Where you might work

Consulting and advisory companies
Consultant Offices
Infrastructure partners
Infrastructure Projects
Water utilities and authorities
Water utilities and authorities
Technology and IoT companies
Technology and IoT companies

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