·         Permanent Full-Time

·         $68,615 + 11.5% super

·         Exciting opportunity to effect change!

About Greater Western Water

We’re water… and more.

GWW is a Victorian government-owned water corporation that provides an essential service to some of the fastest-growing communities in Australia, stretching from Melbourne’s CBD to Lancefield in the north and Bacchus Marsh in the west. Click here to learn more.

Benefits

·         Gender neutral, 16-week parental leave available from commencement

·         Monthly work life balance day off to treat yourself (if full-time)

·         Free income protection and salary continuance insurance

·         Gifted recognition programs

·         Access to corporate health insurance deals with major providers

·         Wellbeing, prayer and sensory rooms in the Footscray & Sunbury office

The opportunity

The FMO will maintain, operate, service, and improve assets while adhering to regulations. This requires respectful interaction with the public and customers, safe operation of plant and equipment, and continuous review of organisational policies and procedures. You will build a safety culture, engage in quality review, and ensure reliable service to the community.

Responsibilities

·         Respond to incidents and issues promptly.

·         Processing and reporting on current ‘Bridge Actions’ relating to the Field Maintenance Services Team.

·         Conduct repairs and maintenance on GWW assets escalating where appropriate.

·         Provide sufficient and high-quality customer service that consistently exceed expectations.

·         Be involved in ongoing quality review, implementing changes for efficient operations and an excellent customer experience every time.

Skills & Experience

·         Demonstrated ability to respond to customer enquiries.

·         Ability to prioritise tasks ensuring deadlines are met.

·         Demonstrated experience in building, influencing, and maintaining internal and external relationships.

·         Experience in an operational environment within a utility.

·         Hold a valid Australian driver licence.

See yourself thrive

Our vision for GWW is Thriving People and Country. We aim to be as diverse as the communities we serve and are deeply committed to building a workplace where everybody thrives. We’re supportive, inclusive, and friendly, and value everyone for who they are and what they can bring.  

We’re seeking applicants across all cultural backgrounds, genders, and abilities, and will make reasonable adjustments as required, so please talk to us about what you need.

Don’t meet every single requirement? If you’re excited about this role, we encourage you to apply.

The successful candidate will be required to undergo pre-employment checks which will include reference checks, national police checks, and working rights in Australia checks.