About us: 
Unitywater operates in one of Australia’s most exceptional environments in terms of natural beauty, geographical and demographic breadth. We operate on Kabi Kabi, Jinibara and Turrbal Country, proudly providing safe and reliable water to customers in Moreton Bay, Sunshine Coast and Noosa. We are a water utility serving one of the fastest growing regions in the country. 
We think a pretty good job starts here. 
  
About the role: 
As a SCADA Support Advisor at Unitywater, you’ll play a vital role in shaping the future of our technology and SCADA infrastructure. Acting as a trusted point of contact, you’ll provide expert advice, innovative solutions, and practical problem-solving to support our teams in delivering essential services to our communities.

You’ll build strong connections across both internal and external stakeholders, helping us work smarter and more effectively together. With a focus on continuous improvement, you’ll contribute to the evolution of our SCADA operations by identifying opportunities, implementing enhancements, and embedding best practices that create lasting impact.

Collaboration and knowledge-sharing will be at the heart of your role. You’ll support the growth of your colleagues through cross-skilling and teamwork, while also providing valuable advice and assistance to the Infrastructure and SCADA Lead. As part of the team, you’ll participate in our rotating On Call roster, ensuring we deliver reliable, 24/7 support to the communities we serve.

This is a unique opportunity to bring your technical expertise, curiosity, and collaborative spirit to a dynamic role where your contributions will directly support Unitywater’s mission of keeping communities healthy and our environment sustainable.

About you: 
Our One Unitywater behaviours - Create the Future, Care Together, and Own It – define how we work together at Unitywater. To contribute to this, you will demonstrate the following skills and qualities for the role: The requirements for the position are:

     Education & Certifications

• Tertiary qualifications in Information Technology (or equivalent industry experience)
• Microsoft Server (2012–2022) certification and/or experience
• ITIL v3 Foundation with ITIL process experience
• Cisco Certified Networking Associate (desirable)

     Technical Expertise

• Experience supporting and maintaining networks, telecommunications, and computer systems
• Skilled in installation, configuration, and maintenance of SCADA application software
• Strong troubleshooting across desktop, server, and network infrastructure issues
• Proficiency with VMware, Windows systems, Cisco networking, and Palo Alto security devices
• Experience with backup and recovery systems (e.g., Veeam Backup and Recovery)
• Experience managing and administering cloud tenancy environments to support secure and efficient operations
• Knowledge of cyber-security best practices for critical infrastructure

    Collaboration & Communication

• Strong interpersonal and written communication skills, including producing quality documentation
• Ability to deliver excellent customer service to diverse stakeholders
• Team-oriented, proactive, and professional in approach

     Other

• Current C Class Driver’s Licence

  
Working at Unitywater:
As a Unitywater team member you will enjoy a range of benefits: 

• Flexibility: We value flexibility and support work-life balance with hybrid and flexible working, purchased annual leave and access to floating public holidays. Tell us what this looks like for you! 
• Wellbeing: We offer several initiatives to support your wellbeing, such as discounted private health insurance, salary packaging, employee assistance program, and access to retailer discounts and benefits. 
• Learning and Development: We offer a range of opportunities to feed your curiosity such as: Walk on Country experience, study assistance, and access to a dedicated learning program and professional memberships. 
• Extras: We invite you to join our dedicated employee networks focused on First Nations Reconciliation, LGBTIQ+, CALD, Gender, Life Stage diversity, and Accessibility.  

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. We are committed to a workforce that reflects the diversity of the community we serve and fostering a workplace that is diverse and inclusive, where you feel connected, are safe to be yourself and supported to be the best version of yourself.
We strive to have a workforce that reflects the diversity of the community we serve and encourage all suitable applicants to apply for this role. Please feel free to share your pronouns and any reasonable adjustments you may need during the interview process. 
If you would like to speak to a team member about our commitment to diversity and inclusion, please contact our Inclusion Specialist emma.guest@unitywater.com or Reconciliation Action Plan Advisor rebecca.williams@unitywater.com.
 
Additional information: 

• We are proud to be recognized as an employer of choice for women by WORK180.
• We are proud members of Pride in Diversity and Australian Disability Network.  
• We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.

  
How to apply:   
Please apply online following the links, and make sure to upload your up-to-date CV. 
If you’re successful we will need you to undergo a few checks….  We know they might not be the fun part, but you will need to confirm your right to work in Australia and complete relevant pre-employment checks, including verification of criminal history, drivers licence and driving history, alcohol and other drug screening. 
 
Applications close: Sunday 14th September 2025 
 
For further information please contact the Talent Acquisition team at careers@unitywater.com 

Unitywater respectfully acknowledges the Traditional Custodians of the lands and waterways in which we live, work and operate, the Kabi Kabi, Jinibara and Turrbal peoples. We honour their enduring connection to these places and their deep cultural, spiritual and environmental knowledge and stewardship over the waterways that sustain us all. We pay our deepest respects to Elders past and present, who hold the wisdom, traditions and stories of their people.