About us: 
Unitywater operates in one of Australia’s most exceptional environments in terms of natural beauty, geographical and demographic breadth. We operate on Kabi Kabi, Jinibara and Turrbal Country, proudly providing safe and reliable water to customers in Moreton Bay, Sunshine Coast and Noosa. We are a water utility serving one of the fastest growing regions in the country. 
We think a pretty good job starts here. 
  
About the role: 
Join Unitywater as a Network Engineer (Network Faults) and help us deliver smart, efficient water and wastewater services that our customers can rely on. You’ll play a vital role in fault analysis and resolution across our potable water, recycled water, and wastewater networks. This is your chance to apply your technical problem-solving skills to real-world challenges, helping to maintain essential infrastructure, protect public health, and deliver a positive customer experience.

If you’re curious, analytical, and driven to make a difference, we want to hear from you!

Key Responsibilities

Fault Analysis & Problem Solving

• Investigate and resolve faults across water, recycled water and wastewater networks, using structured, analytical techniques.
• Apply systematic and timely problem-solving during Level 1 & 2 incidents to reduce operational risks.
• Support root cause identification for operational deviations and service interruptions.

Operational Support & Coordination

• Manage technical investigations, working closely with the Control Room, operational teams, and operational systems to log and action faults.
• Maintain and regularly update fault registers and case files.
• Escalate issues and coordinate with Planning and Network Performance teams on ongoing or complex faults.

Continuous Improvement & Maintenance

• Identify recurring issues and underperforming assets, recommending critical spares and updates to planned maintenance programs.
• Contribute to capital project proposals aimed at network performance improvement.
• Support drinking water quality and public health objectives by ensuring compliance with safety and regulatory standards.

Customer Experience & Collaboration

• Work closely with internal teams to resolve customer complaints and improve service reliability.
• Demonstrate behaviours that align with Unitywater’s commitment to excellent customer service.
• Collaborate across teams to enhance network reliability and resilience.

  
About you: 
Our One Unitywater behaviours - Create the Future, Care Together, and Own It – define how we work together at Unitywater. To contribute to this, you will demonstrate the following skills and qualities for the role:

• Tertiary qualifications in Civil Engineering (or equivalent practical experience).
• Knowledge of water utility operations, fault protocols, and regulatory standards.
• Skilled in analysing and resolving complex network issues with clear, structured thinking.
• Strong organiser who can manage priorities, meet deadlines, and coordinate effectively.
• Collaborative communicator, able to translate technical detail into practical insights.
• Flexible, team-focused, and committed to continuous learning and development.
• Willing to participate in an on-call roster when required.

Working at Unitywater:
As a Unitywater team member you will enjoy a range of benefits: 

• Flexibility: We value flexibility and support work-life balance with hybrid and flexible working, purchased annual leave and access to floating public holidays. Tell us what this looks like for you! 
• Wellbeing: We offer several initiatives to support your wellbeing, such as discounted private health insurance, salary packaging, employee assistance program, and access to retailer discounts and benefits. 
• Learning and Development: We offer a range of opportunities to feed your curiosity such as: Walk on Country experience, study assistance, and access to a dedicated learning program and professional memberships. 
• Extras: We invite you to join our dedicated employee networks focused on First Nations Reconciliation, LGBTIQ+, CALD, Gender, Life Stage diversity, and Accessibility.  

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. We are committed to a workforce that reflects the diversity of the community we serve and fostering a workplace that is diverse and inclusive, where you feel connected, are safe to be yourself and supported to be the best version of yourself.
We strive to have a workforce that reflects the diversity of the community we serve and encourage all suitable applicants to apply for this role. Please feel free to share your pronouns and any reasonable adjustments you may need during the interview process. 
If you would like to speak to a team member about our commitment to diversity and inclusion, please contact our Inclusion Specialist emma.guest@unitywater.com or Reconciliation Action Plan Advisor rebecca.williams@unitywater.com.
 
Additional information: 

• We are proud to be recognized as an employer of choice for women by WORK180.
• We are proud members of Pride in Diversity and Australian Disability Network.  
• We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.

  
How to apply:   
Please apply online following the links, and make sure to upload your up-to-date CV. 
If you’re successful we will need you to undergo a few checks….  We know they might not be the fun part, but you will need to confirm your right to work in Australia and complete relevant pre-employment checks, including verification of criminal history, drivers licence and driving history, alcohol and other drug screening. 
 
Applications close:  COB Monday 13th October 

For further information please contact the Careers team at careers@unitywater.com 
Unitywater respectfully acknowledges the Traditional Custodians of the lands and waterways in which we live, work and operate, the Kabi Kabi, Jinibara and Turrbal peoples. We honour their enduring connection to these places and their deep cultural, spiritual and environmental knowledge and stewardship over the waterways that sustain us all. We pay our deepest respects to Elders past and present, who hold the wisdom, traditions and stories of their people.