At Urban Utilities, our purpose is simple yet powerful – Enrich Quality of Life. With a $7 billion asset base and services spanning 1.5 million residents and more than 31,000 commercial customers across South East Queensland, we are committed to enhancing the liveability of our communities every day.

Your opportunity: 

The Risk and Resilience Group are currently seeking an experienced Business Resilience Specialist to provide direction and senior expertise to guide the ongoing development, enhancement and implementation of the Business Resilience framework, plans and practices across the business.  This role forms part of part of the Security and Resilience team, responsible for implementing and executing enterprise-wide business resilience and protective security strategies to minimise risk to business operations and customer services.  

In this integral role, you will work collaboratively with internal and external stakeholders to support enhancement of business resilience processes, planning and capabilities to effectively eliminate, minimise or manage the effects of business and service disruption events. Your expertise will guide our workforce, delivery partners and stakeholders to improve the resilience of Urban Utilities.  

 About you: 

• Demonstrated experience leading the appraisal, development and uplift of business resilience frameworks, strategies, planning and capabilities of business areas   

• Demonstrated experience in the assessment and improvement of key resilience outcomes including supply chain and technology resilience  

• Experience designing, developing & delivering improvement programs & processes relating to business resilience.  

• Specialist knowledge and understanding of business continuity, emergency and crisis management frameworks, processes and legislative requirements.  

• Demonstrated experience in partnering with business areas to enhance resilience planning and business readiness to manage disruption.  

• Demonstrated experience with the development and delivery of resilience capability improvement programs through training, exercising and lessons management.  

• Strong, collaborative style customer-focused mindset to deliver fit for purpose business outcomes. 

It would be desirable but not essential if you have:  

• Relevant formal qualifications in Risk or Resilience related disciplines  

• Demonstrated experience in a similar role within critical infrastructure sectors  

• Demonstrated understanding of National and/or QLD disaster management and other emergency management arrangements. 

As part of this role you will be required to participate in Urban Utilities Emergency Management arrangements in an after hours / on call capacity in line with your skillset. This additional work will be in accordance with your employment contract.

At UU, our strength comes from our people. We value different perspectives, backgrounds, experiences and ways of thinking, and we’re committed to creating a workplace where people feel respected, included and supported to do their best work.

We welcome applications from people of all backgrounds, identities and life experiences. You do not need to meet every requirement to apply. If this role interests you and you feel you could contribute, we’d love to hear from you.

For us, it’s about finding the right person, not ticking every box.

If you require adjustments at any stage of the recruitment process, please let us know. We’re here to support you through the process.

Why Urban Utilities

At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.

At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.

Our HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region.

We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you’ll access an increasingly diverse range of benefits and initiatives that’ll help you bring the best you. Speaking of which, here’s just a sample of the benefits we offer our team:

• Generous Salary Packaging options, including novated leases

• Corporate discounts across Health insurance, technology and more

• 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family

• Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!

• Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180

There’s no us without you. Come shape the future with us.

How to Apply

Click ‘Apply’ to submit your application.

Please note: applicants may be required to undergo background checks as part of the recruitment process for this role.

For further information please contact our Talent team at careers@urbanutilities.com.au