This role involves planning and delivering consultation activities, gathering feedback, and ensuring community voices are considered in decision-making.
You might support new treatment plant upgrades, recycled water schemes, pipeline installations or flood mitigation projects.
Working closely with engineers, planners and project managers, you translate technical information into everyday language.
Your work helps maintain social licence and ensures projects reflect community needs.
You'll thrive if you enjoy collaboration, storytelling, and problem-solving within social and environmental contexts.
Suited to those with strong interpersonal and writing skills, a natural curiosity about how large infrastructure projects affect local communities, and an interest in public participation, social impact, and sustainability.
DAY TO DAY WORK
- Drafting communication materials, supporting consultation events, assisting with data entry and stakeholder mapping.
- Coordinating and collecting community feedback (surveys, focus groups, social media, etc.).
- Helping manage community inquiries, issue management, and customer experience.
- Develop and implement community engagement strategies.
- Consult with local residents, businesses, and councils.
- Facilitate workshops, forums, and stakeholder meetings.
- Prepare communication materials and feedback reports.
- Support water projects with social licence and public consultation.
SKILLS AND INTERESTS
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Excellent written and verbal communication
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Confident public speaking
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Empathy and active listening
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Conflict resolution skills
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Organisation and event coordination
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Ability to simplify technical information
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Stakeholder relationship management
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Team collaboration
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Community-focused mindset
Qualifications for this role
The following qualifications are required for this role:
- Bachelor in Communications, Public Relations, Environmental Science, Social Science, or Community Development.
or - Experience in stakeholder or community engagement, customer service, media or community roles.
Where you might work
Consultant Offices
Infrastructure Projects
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